Return Policy

Thank you for choosing MOMAN (HK) LTD. We are dedicated to providing you with high-quality products and exceptional customer service. In the event that you need to return a product, please review our return policy below.

1. Eligibility

1.1 Foreign Countries Orders:

• We accept returns for a refund only.
• Returns are only accepted for products that are broken due to transportation.
• Return requests must be made within 7 days of receiving the product.

1.2 Domestic Orders:

• We accept returns for replacement only.
• Returns are only accepted for products that are broken due to transportation.
• Return requests must be made within 7 days of receiving the product.

2. Return Request Process

2.1 To initiate a return request for a broken or wrong product, follow these steps:

• Send an email to info@momandaily.com. 
• Include your order number, reason for return, and photographic evidence of the damaged or incorrect item.

3. Processing Time

3.1 Return and refund or replacement requests will be processed within 20 days after receiving the necessary information and evidence.

4. Contact Us

4.1 If you have any questions or require assistance with your return request, please contact our customer support team at info@momandaily.com

5. Amendment of Terms and Conditions

5.1 MOMAN (HK) LTD reserves the right to amend the terms and conditions of this return policy without prior notice. Any updates or changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our current return guidelines.

6. Dispute Resolution

6.1 In the event of any dispute arising from this return policy or related to a return request, the decision of MOMAN (HK) LTD shall be final. We are committed to resolving any concerns or disagreements fairly and efficiently to ensure your satisfaction with our products and services.

Thank you for choosing MOMAN (HK) LTD.